for Germany and Austria:
In this case, we advise you to contact the online shop so that the cancellation can be processed. For the time being you can either pause the order via the Riverty App or the customer portal or indicate a return so we suspend the due date of your invoice for 14 days.
for Switzerland:
In this case, we advise you to contact the online shop so that the cancellation can be processed. For the time being you can either pause the order via the customer portal or indicate a return so we suspend the due date of your invoice for 30 days.