for Germany;
Austria and
Switzerland:
As your payment service provider, we are dependent on receiving the credit note for your return from the online shop.
Please contact the online shop to find out about the status of your return.
If you return part of your order, the payment deadline remains valid. If you do not pay the retained part on time, fees will be charged. It is important that you inform both the online shop and Riverty of your return in good time and pay on time.