for Germany;
Austria and
Switzerland:
First check whether an order has already been placed with the e-mail address. If not? Place an order first before you can create an account.
Have you already placed an order? Then check the following steps:
1. did the email end up in your spam or junk mail folder?
2. have you entered the correct email address?
If none of the above apply, can you try the following?
1. add our email address to your contacts: noreply-de@info.riverty.com
2. try again later!