for Germany,
Austria and
Switzerland:
If you have received an email or an invoice from Riverty that you cannot assign, please let us know.
Before you contact us, please check the following:
- Are you the only person in your household who has placed orders with the email address?
- Did you perhaps place an order for someone else in your household?
- Have you possibly used Riverty for an instalment purchase that results in a recurring invoice?
You still can't match the e-mail or invoice, you think you are a victim of fraud, and you can exclude the possible use by a family member or your circle of friends? Then please contact us using our contact form.
Note: Please look out for feedback by email from Riverty afterwards, as we may need further information from you.