for Germany;
Austria and
Switzerland:
We have no insight into the specific reason for a rejection. When placing an order, it is advisable to ensure that you provide your own correct and complete personal details, such as your first and last name, your billing and delivery address, your date of birth and so on.
Do you have an open order? Then we advise you to finalise this first and only then attempt to place a new order. Is the new order attempt still unsuccessful? Then payment via Riverty is currently not possible in this online shop and we advise you to choose another payment method.