for Germany,
Austria and
Switzerland:
Riverty does not accept all orders and we understand that it is frustrating for you if your purchase has been declined - despite possible prior approval.
How can you use Riverty again?
• You can try to order for a lower amount
• Settle any outstanding Riverty invoices before you order again
• When placing your order, make sure you enter all the details correctly.
• Do not enter a different delivery address.
However, we cannot guarantee that your new order will be fulfilled.
Our customer service does not make any rejection decisions regarding order attempts and therefore cannot influence them. If you make further inquiries about this, we will not be able to tell you anything else.
If you are interested, you can find further information in our privacy policy.