for Germany,
Austria and
Switzerland:
If you are not receiving automatic emails from Riverty, this is often due to the security settings of your email provider or an incorrect entry of your email address.
To fix this, we recommend that you check the following points:
1. Ensure that your email inbox is not full so that there is space for incoming emails.
2. Check your email settings to ensure that emails from “no-reply” senders are not blocked or moved to your spam/junk folder. Therefore, also check your spam/junk folder for emails from Riverty.
3. Make sure you have used the correct email address. Even a small typo can prevent emails from arriving.