for Germany and
Austria:
Riverty stands for security. That's why we do everything we can to ensure that you can pay securely afterwards. Of course, this also applies to our payment statements. This allows you to recognise whether the payment statement actually comes from Riverty:
In your payment statement, we state your personal details and the details of your order. Always check this information carefully.
Riverty email addresses always end in '@riverty.de'; for example: "customercare@riverty.de".
Have you received a payment request that does not meet these requirements? Please get in touch with us!
You can also easily view your payment statements via our Riverty app or our customer portal MyRiverty.
for Switzerland:
Riverty stands for security. That's why we do everything we can to ensure that you can pay securely afterwards. Of course, this also applies to our payment statements. This allows you to recognise whether the payment statement actually comes from Riverty:
In your payment statement, we state your personal details and the details of your order. Always check this information carefully.
Riverty email addresses always end in '@riverty.de'; for example: "customercare@riverty.de".
Have you received a payment request that does not meet these requirements? Please get in touch with us!
You can also easily view your payment statements via our customer portal MyRiverty.