for Germany,
Austria and
Switzerland:
Riverty stands for security. That's why we do everything we can to ensure that you can pay safely with us afterwards. Of course, this also applies to our payment statements. This allows you to recognise whether the payment statement actually comes from Riverty:
- In your payment statement, we state your personal details and the details of your order. Always check this information carefully.
- Riverty email addresses always end in '@riverty.de'; for example: "customercare@riverty.de".
Have you received a payment request that does not meet these requirements? Please contact us!
You can also easily view your payment statements via our Riverty app.
Useful links:
How can I prevent fraud? - Riverty Support
How can I protect myself from identity theft? - Riverty Support