for Germany,
Austria and
Switzerland:
We recommend always staying alert to suspicious messages or unknown senders. This helps prevent fraud:
Check the sender
Riverty only sends messages from official email addresses and domains.
How can I check if the payment statement I received is from Riverty?
Don't click on links blindly
Are you unsure about a link or attachment? Don’t open it – contact us first.
Protect your personal data
Never share your passwords or login credentials by email or phone. Protect your personal information and share as little as possible online.
Use strong passwords
Choose unique passwords for all your accounts and update them regularly.
Tip: Use a mix of letters, numbers, and symbols when creating a password.
Have you been the victim of address or identity fraud?
Read here what you can do.
Useful links:
How do I recognize a fake email? - Riverty Support
I responded to a fake email. What should I do now? - Riverty Support