for Germany and
Austria:
We think it's important that you recognise a fake or phishing email. You don't trust a message from Riverty? Then always check the following points:
- The salutation
Are you receiving a request for payment? If so, Riverty will always address you personally. Such a message always begins with your first name and/or surname. Is there a general form of address? Then be vigilant!
- Your open ordersWould you like to know if you have any outstanding payments with Riverty? Then use the Riverty app or the customer portal MyRiverty. Here you will always find the latest status of your payments.
- Spelling mistakes
If the email contains a few spelling mistakes, this is also an indication of a fake email.
for Switzerland:
We think it's important that you recognise a fake or phishing email. You don't trust a message from Riverty? Then always check the following points:
- The salutation
Are you receiving a request for payment? If so, Riverty will always address you personally. Such a message always begins with your first name and/or surname. Is there a general form of address? Then be vigilant!
- Your open ordersWould you like to know if you have any outstanding payments with Riverty? Then use the customer portal MyRiverty. Here you will always find the latest status of your payments.
- Spelling mistakes
If the email contains a few spelling mistakes, this is also an indication of a fake email.