for Germany,
Austria and
Switzerland:
All answers to the most frequently asked questions can be found on our Support page. Discover quickly solutions to your questions by searching in the search bar or browsing through the frequently asked questions topics.
You didn't find an answer to your question or do you still need help?
Of course, our Customer Care department is at your service. We can be reached from Monday to Friday between 08:00 - 17:00. We are closed on Saturday, Sunday and public holidays.
Click here to go to our contact page.
The collection agency reached out to you
Have you received an email informing you that your file has been transferred to the collection agency Riverty Back in Flow (Infoscore in Switzerland)? Read the article on how to contact the collection agency: How can I contact the collection agency?
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Download the Riverty app!
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