for Germany and
Austria:
The most common reasons why a direct debit failed
• An insufficient balance on the bank account
• You have initiated a chargeback yourself
• A maximum direct debit amount is set
• The direct debit was refused or reversed
• The collector (Riverty) is blocked
Missed payment – What now?
If your direct debit has failed, it is important that you contact your bank. This way you can make sure that the next direct debit will work.
Pay your invoice
Read here to find out the quickest way how to pay.