for Germany and
Austria:
Application and acceptance
You can submit your first application for Flex by selecting "Add to Flex" in the customer portal MyRiverty or in the Riverty app for an invoice.
After selecting the monthly amount, the application process begins with a click on "Continue".
Next, confirm the address details from your customer account so that we have the correct data for your Flex contract.
In the next step, you issue a direct debit mandate for Sepa direct debits or confirm that we may also use the mandate you have already stored in your customer account for Flex direct debits.
After completing your Flex request, we will create a contract and send it to you by post. You have 28 days to send the signed contract to Riverty.
Upon receipt, the contract will be reviewed and confirmed by Riverty.
Once the contract has been accepted, your Flex account will be started and the first direct debit will be made one month later.
After acceptance, you can add further invoices to your Flex account within your limit.