for Germany and
Austria:
There may be several reasons why you cannot register a return via our Riverty app:
You can only register one return per invoice via the Riverty app.
It may also be that a return notification is not authorised for your order for other reasons.
This does not stop you from returning your goods, please check the returns policy in your online shop.
If you have any further questions about paying for your order with returns, please contact our customer service team.
