Returns
partial-return
- I have returned some of my products, but I am still receiving a reminder?
- How can I see my open balance after partial return?
- I want to make a partial return via the Riverty Web App
- I want to return a part via the Riverty app
- I have returned items from my order, but I still see an open balance
- How can I return my order?
full-return
- I have sent my products back, but I still got a reminder?
- How can I see my open balance after full return?
- I want to return everything via the Riverty web app
- I want to return everything via the Riverty app
- I have sent everything back, but I still see an open balance
- How can I return my order?
Switched products
General
- Tips for returning products
- Step-by-step plan to return an order
- Return procedure and conditions of the online shop
- My return has not been processed yet
- My return is rejected by the online shop, what now?
- I can't add a return in the Riverty app or the Riverty web app