Returns
partial-return
- I have sent my products back, but I still got a reminder?
- How can I see my open balance after partial return?
- I want to return partial via the consumer portal MyRiverty
- I want to return partial via the Riverty app
- I have send everything back, but I still see an open balance.
- How can I return my order?
full-return
- I have sent my products back, but I still got a reminder?
- How can I see my open balance after full return?
- I want to return everything via the customer portal MyRiverty
- I want to return everything via the Riverty app
- I have send everything back, but I still see an open balance
- How can I return my order?
Switched products
General
- Tips for returning products
- Return procedure and conditions of the online shop
- Onlineshop has not received the return - request a return label
- My return is rejected by the online shop, what now?
- I can't add a return in the Riverty app or the customer portal MyRiverty
- I want to pause my invoice while my return is processed